1. Creating a positive experience
We’re experienced in business, estate agency, and life and have heard the same frustrating stories of moving (or trying to move) home as you. When we decided to launch Quarters we were determined that everyone involved (our clients, customers, partners and suppliers) would have a positive experience and, where it’s within our influence, a positive outcome. We believe that every single interaction counts.
2. Having respect
For each other, the people and businesses we meet and work with, and the community around us. We understand that people are different, with different wants, needs and requirements and will express themselves in different ways. We embrace this!
3. Keeping it Personal
4. Being open
We hope that we provide all the information you might like to know whenever we interact, but if anything is missing, please let us know and we’ll do our best to fix this. We aim for transparency and know that most people do not appreciate surprises (other than pleasant ones, which we love to deliver!). We are part of the mio community, which means you can have full visibility over your transaction and receive frequent updates straight to your phone from the mio app.
5. To keep gaining referrals
This might not sound like a core ‘value', but it is critically important to us. Most of our business comes from referrals and we do not take this lightly – we’re incredibly grateful. We want to continue to be good enough at what we do for people to tell their friends and families about us, without us asking them to. This will involve us continually looking to improve what we do and how we do it.