Phil Spencer announces top agents for customer service in the UK

Phil Spencer announces top agents for customer service in the UK

It's official!

On Friday 22nd October we won the Best Sales Agency in Berkshire at the ESTAS Awards 2021 (and Teresa got to meet Phil Spencer :)

It means so much to us because these awards are 100% based on client & customer feedback and delivering a genuinely personal service is exactly what Quarters was built to do.

We have many local families to thank for all their support so from us both - a heartfelt thank you.

Recognition like this makes us even more determined to keep improving our service and making sure that we continue to deliver. We've only just scratched the surface and we’re excited to work with many more families in the future.


Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the live audience “You’ve had to work incredibly hard, you’ve had to adapt your businesses, you’ve had to absorb considerable costs to follow the protocols and to enable things to happen safely.  Quite simply delivering great service has never been more challenging so The ESTAS Awards for 2021 are the most well deserved ever in their entire 18 year history!”

Simon Brown Founder of The ESTAS said “When we started we wanted to create a set of property awards which were completely pure, where winners were selected solely on customer service ratings from actual transactions. Eighteen years on ESTAS is now the customer review platform of choice for property professionals and the most prestigious award an agent can win in the property industry.”


Nick Harris,  Co-founder of Quarters Residential said “We are absolutely thrilled to be recognised in this year’s ESTAS. As a young business it means so much to us as we know it’s our customers who have judged our performance.  We take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of the personal service we’re able to offer”

If you’re considering a home-move then we can help you with that. You may have already had some exploratory conversations, or even be on the market currently, but we'd love to show you why our clients & customers voted us the 'Best Sales Agency in Berkshire’.

Simply click here to get in touch - we’d love to hear from you.

Nick & Teresa



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